Interviews are critical in employee recruitment and selection. However, many interviewers have never been formally trained, and it is well known that the traditional, non-structured interview has very little validity in assessing a candidate’s competencies and job-fit.
This training focuses on the objective and structured interview technique, which evaluates a candidate’s competencies and actual behaviour — not just what they say, but what they’ve done.
Behavioural Interviews, also known as Behavioural Event Interviews (BEI) or Competency-based Interviews (CBI), have proven to have scientific validity and higher predictive validity — meaning they are better at predicting future job performance.
The BEI technique is a structured probe strategy that is investigative in nature and identifies a candidate’s actual behaviour. This allows the Hiring Manager to make the best hiring decision with confidence.
Learn how to align role competencies with candidate profiles for a more accurate and objective selection process.
Master the Behavioural Event Interview methodology — a structured, evidence-based approach to interviewing.
Develop the art of deep probing to uncover real experiences, not rehearsed answers.
Create customised, competency-based interview questions tailored to your organisation’s needs.
By the end of this programme, you’ll conduct interviews that surface real evidence — and decisions you can stand behind.
Acquire the skills and techniques to conduct focused and probing Behavioural Event Interviews.
Identify real behaviours and attitudes of candidates — not just what they say they would do, but what they actually did.
Apply probing techniques to verify and validate a candidate’s true capabilities.
Design customised BEI interview questions based on your organisation’s competency models and frameworks.
A joint certificate from ARRO Services PLT & ARO Australian Training Academy, recognising your competence as a Certified Behavioural Interviewer.
Ready-to-use interview guides and cheat sheets that can be applied immediately in your workplace.
Get ongoing support and coaching on how to conduct interviews after the programme ends.
ARRO Services PLT — Malaysia
“This joint certification is recognised internationally, backed by a training academy with a proven track record across Australia, Malaysia, the United States, and India.”
ARO Australian Training Academy (AATA) is an independent, third-party international education consultancy and professional skill development training provider.
AATA has served organisations globally by collaborating with leading education and training providers to enhance training outcomes and meet international standards.
ABN: 73135288151
Website: www.aroacademy.com.au
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Malaysia
United States
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